Sell Now with Propa
Seller Login
Sell Now with Propa

Version 2.1

Effective: 1 June 2026

Status: Approved for publication (Maddy, 2026-06-01).

1. Introduction

These Terms of Use and Service (“Terms”) govern your use of the Propa platform, including the website at propahomes.com.au and the web application at app.propahomes.com.au (together, “Propa”, “we”, “us”, or “our”). By creating an account, listing a property, browsing listings, or otherwise using Propa, you agree to these Terms.

Propa is operated by Propa Homes (the “Company”). If you do not agree with these Terms, do not use Propa.

2. What Propa is, and is not (publisher posture)

Propa is a property marketing platform and advertising publisher. We provide software that lets property owners create and manage their own property listings, and we publish advertising for those listings across our own channels and third-party platforms.

Propa is not a real estate agent and does not provide real estate agency services. Specifically, Propa:

  • does not act on behalf of sellers or buyers;
  • does not represent any party in a transaction;
  • does not negotiate the sale of property on anyone’s behalf;
  • does not provide real estate, legal, financial, or property-value advice;
  • does not hold deposits or trust money;
  • does not introduce buyers to sellers as an agent would. Buyers find listings through their own searching and browsing, and contact owners directly.

Sellers buy software (the Pro subscription) and advertising (Boost Packs) from Propa. Sellers remain the principals in any sale of their property and are responsible for their own conduct and compliance with the law.

3. Definitions

  • Buyer: a registered user who browses listings and may enquire about a property.
  • Seller: a registered user who lists a property they own or are authorised to sell.
  • Listing: the free property listing product.
  • Pro: the paid one-time package ($899) that unlocks the full Propa platform for a Seller, listed until sold.
  • Boost Pack: a weekly advertising publishing product, available to Pro subscribers, in Mini, Power, and Mega tiers.
  • Enquiry: a buyer-initiated communication about a Listing, recorded in the Seller’s Propa CRM.
  • Propa Offer: an informal, non-binding indication of interest submitted by a Buyer through Propa.
  • Disclosure Pack: a folder in which a Seller uploads documents relating to their property.
  • Commission Savings Calculator: an educational, indicative tool that estimates the difference between selling through an agent and selling on Propa.

4. Accounts

You must create an account to list a property, to swipe or save listings, or to enquire about a property. You agree to provide accurate information, to keep your login secure, and to be responsible for activity on your account. You must be at least 18 years old and capable of entering into a binding agreement. We may refuse, suspend, or terminate accounts at our discretion, including for breach of these Terms.

5. Packages and pricing

5.1 Listing (free)

A free property listing on Propa, with limited insights. No CRM.

5.2 Pro (paid one-time package)

Pro is a one-time purchase of $899 and gives the Seller full platform access, including the Propa CRM with full buyer Enquiry tracking, the buyer message inbox, inspection request management, the Propa Offer composer, the seller dashboard with engagement metrics, the seller email tool (clause 9), and featured placement of the Listing within Propa. The Listing remains live until sold. There is no monthly fee and no auto-renewal. If you take the Listing down and relist the same property later, you do not pay the Pro fee again.

5.3 Boost Packs (weekly advertising add-on)

Boost Packs are an advertising publishing product available only to active Pro subscribers, in three tiers (Mini, Power, Mega). Boost Packs are billed weekly in advance, with a one-off setup fee at first purchase to cover initial creative production. You may pause, cancel, or switch tier effective at the end of any week.

Boost Pack terms:

  • Sellers pay a flat weekly fee per tier. Propa pays the advertising platforms from its own account. Sellers do not pay a pass-through of advertising spend and are not shown a media spend figure or platform invoice.
  • Propa runs all advertising from Propa’s own business accounts and pages. There is no seller-side ad account.
  • Targeting parameters are set by Propa within applicable platform policies. Sellers provide a creative brief (such as target buyer type) but do not give media-buying instructions.
  • Sellers retain control to pause, cancel, switch tier, and approve creative, and can view delivered reach.
  • Reach figures are indicative ranges based on historical campaign performance and depend on audience competition, time of year, property location, and creative quality. Actual reach may be higher or lower, and may differ materially. Boost Packs are not a guarantee of enquiries, inspections, or sales.

All prices are in Australian dollars and include GST where applicable. We may change prices on notice; changes do not affect a billing period already paid.

6. Seller terms

By listing a property you represent that you own it or are authorised to sell it, that your listing information is accurate and not misleading, and that you will comply with all laws applicable to the sale of your property, including state and territory vendor disclosure requirements.

You are responsible for pricing your own property. Propa does not set your price, does not provide a property valuation or appraisal, and does not give real estate advice. Any comparable-sales information Propa shows is factual market data provided for your information only.

6.4 Contract of Sale (state-by-state flow)

A Propa Offer is informal and does not create a binding contract (clause 8). The formal Contract of Sale is prepared by qualified conveyancers or solicitors engaged by the parties. The timing of the contract differs by state and territory. As a general guide only and not as legal advice: in NSW, VIC, and SA the Seller’s representative typically prepares the contract before or at listing; in QLD the Buyer’s representative typically prepares it after an offer is accepted. You are responsible for confirming and meeting your own state’s requirements with your conveyancer or solicitor.

7. Buyer terms

You must sign in to swipe, save, or enquire. The public listing grid and detail pages may be browsed without an account. When you enquire about a Listing, your contact details and message are shared with that Seller so they can respond to you directly. Browsing and the swipe feed are ordered by criteria you select (suburb, price range, beds, type) and do not constitute advice or a recommendation by Propa.

8. Propa Offer (informal only)

A Propa Offer is an informal indication of interest. It has the same legal weight as a paper, text, or verbal offer. It is not a contract, not an option, not a deposit, and acceptance through Propa does not create a binding contract for the sale of land. The binding Contract of Sale is drafted separately by qualified conveyancers or solicitors and signed by the parties.

The Propa Offer composer, the seller acceptance screen, and any auto-generated offer email each display a notice to this effect. By submitting or accepting a Propa Offer you confirm you understand it is informal and non-binding.

9. Seller email tool

Pro includes a tool that lets a Seller send updates to Buyers who have submitted an Enquiry on that Seller’s Listing.

  • Consent is listing-specific. A Buyer’s consent when enquiring covers updates about that Listing only, not general marketing.
  • Every email clearly identifies the Seller as the sender and Propa as the platform, and contains a functional unsubscribe link inserted by Propa. Unsubscribe requests are honoured promptly and within the time required by law.
  • The Seller may not export, download, scrape, sync, or otherwise extract the Enquiry list, and may not use it for any other property, business, product, or service.

This tool is governed by the Spam Act 2003 (Cth) and the Privacy Act 1988 (Cth). Misuse is a breach of these Terms and may be a breach of law.

10. Advertising channels and platform disclosure

Propa’s advertising network includes Propa-owned channels and third-party platforms, including Facebook and Instagram (Meta platforms). Boost Packs run on Meta platforms as well as Propa-owned channels. Propa is an advertiser on Meta’s platforms and runs advertising within Meta’s policies, including Meta’s housing advertising policies.

Propa is not a Meta Business Partner, Meta Marketing Partner, Meta Agency Partner, or “Meta certified”, and makes no claim to any Meta-endorsed credential. References to Facebook and Instagram are factual references to the platforms on which advertising may run.

Every Propa advertisement and the Propa page bio carry the disclosure that Propa Homes promotes properties for sale by their owners.

11. Disclosure Pack (passive folder)

The Disclosure Pack is a passive folder for documents the Seller chooses to upload. Propa does not review, verify, draft, validate, audit, certify, approve, endorse, complete, or warrant any document in the Disclosure Pack. Every document is uploaded by, attested to by, and the sole responsibility of the Seller. Each document view displays a non-dismissible notice that Propa does not review or verify the document and that independent legal advice should be obtained before relying on it.

12. Commission Savings Calculator

The Commission Savings Calculator is educational and indicative only. It is not a valuation, appraisal, or advice of any kind. Outputs are estimates based on documented assumptions (published on a versioned methodology page) and your actual savings may differ materially. The indicative range is always shown with this caveat.

13. Content and intellectual property

You retain ownership of content you upload (photos, descriptions, documents). You grant Propa a non-exclusive, royalty-free licence to host, reproduce, adapt for display and advertising, and publish that content for the purpose of operating and promoting Propa and your Listing. You are responsible for having the rights to the content you upload. Propa and its branding, software, and design are the Company’s intellectual property and may not be copied or reused without permission.

14. Privacy

Propa handles personal information in accordance with the Privacy Act 1988 (Cth) and the Propa Privacy Policy, which forms part of these Terms.

15. Disclaimers

Propa is provided on an “as is” and “as available” basis. To the extent permitted by law, Propa does not warrant that the platform will be uninterrupted or error-free, or that any listing will result in enquiries, inspections, offers, or a sale. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right under the Australian Consumer Law that cannot lawfully be excluded.

Propa does not provide legal, financial, real estate, or property-value advice. You should obtain independent advice from a licensed conveyancer or solicitor, a registered tax agent, and other qualified professionals as appropriate.

16. Limitation of liability

To the maximum extent permitted by law, and subject to the consumer guarantees referred to in clause 15, Propa’s aggregate liability arising out of or in connection with these Terms or your use of Propa is limited to the greater of the fees you paid Propa in the 12 months before the claim, or AUD $100. Propa is not liable for indirect, consequential, or special loss, or for loss of profit, opportunity, or data.

17. Indemnity

You indemnify Propa against claims, losses, and costs arising from your breach of these Terms, your listing or content, your conduct in a transaction, or your breach of any law.

18. Suspension and termination

We may suspend or terminate your access for breach of these Terms, suspected fraud or misuse, or to comply with the law. You may close your account at any time. Provisions that by their nature should survive termination (including content licence, disclaimers, liability, indemnity, and dispute resolution) survive.

19. Dispute resolution

If you have a dispute with Propa, you agree to first raise it with us in writing and to allow 30 days for us to respond and attempt to resolve it. If it is not resolved, the parties agree to refer the dispute to mediation administered by the Resolution Institute before commencing proceedings, except where urgent injunctive relief is required. These Terms are governed by the laws of Queensland, Australia.

20. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified through the platform or by email. Continued use after a change takes effect constitutes acceptance.

21. General

If any provision is unenforceable, the remainder continues in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and Propa about the platform. You may not assign your rights without our consent; we may assign ours on notice.

22. Contact

Propa Homes. Support: [email protected]. Mackay, QLD 4740, Australia.

*Pro pricing: $899 one-time. Note for finalisation: confirm the Company’s registered legal entity name and ABN for clauses 1 and 22.*